Shipping policy

Shipping & Returns Policy

Thank you for shopping with BYODIRI. We’re committed to delivering a smooth, reliable experience from checkout to arrival.

Processing Time

Orders are processed within 1–5 business days. Orders placed on weekends or holidays will begin processing the next business day.

We carefully prepare each order to ensure it meets our quality standards before shipping.

Shipping Rates

We offer free shipping on orders over $80 within the contiguous United States.

A $9.99 flat-rate shipping fee applies to orders under $80 and to shipments to Alaska, Hawaii, and Puerto Rico.

Shipping costs are calculated upfront—no hidden fees at checkout.

Delivery Information

Delivery times vary based on your location and carrier conditions. Once your order has shipped, it is in the carrier’s hands, but our team is always available if you need assistance.

Shipping Restrictions

We currently ship within the United States only and are unable to deliver to P.O. Boxes or APO/FPO addresses at this time.

Order Tracking

You’ll receive a confirmation email with tracking details as soon as your order ships, so you can follow its progress at any time.

Lost, Delayed, or Damaged Shipments

If your order is lost, significantly delayed, or arrives damaged, please contact us at support@byodiri.com with your order details and photos (if applicable).

We respond to all inquiries within 1–2 business days and will work quickly toward a resolution.

Returns & Refunds

All sales are final. To ensure the best experience, we encourage you to review your order carefully before completing your purchase.

Damages, Defects, or Incorrect Items

We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, contact us at support@byodiri.com within 7 days of delivery with photos and details.

We’ll review the issue and make it right as quickly as possible.